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Cancellation insurance can be bought and prevents you from costly cancellation fees if you get ill or get some other serious obstacles. The traveler is entitled, after payment of a cancellation fee, to cancel the travel package before it commences. The travel package contract will provide for a reasonable one, uniform cancellation fee. The time of cancellation and the start of the travel package, the estimated cost savings of the organizer, and profit from alternative usage of the travel services shall be considered when setting these fees. If the package travel contract does not allow for a fixed cancellation fee, the size of the charge shall be the price of the travel package minus the cost savings of the organizer and the revenue from alternative usage of the travel services.
Cancellation of travel package at no charge
According to section 22, the traveler is entitled to cancel the travel package before it starts, without charging a cancellation charge, if conditions are unavoidable and exceptional at the destination or its immediate vicinity, which would substantially affect the performance of the travel package or the transport of passengers to the destination.
Cancellation by travel agent/company
According to section 23, the travel agent/company may cancel the travel package if the number of persons enrolled for it is less than the minimum amount specified in the contract and the organizer notifies the traveler of the cancellation by the deadline specified in the agreement, but no later than the following:
(A) 20 days before travel package begins, for journeys lasting more than 6 days
- B) 7 days before the start of the travel package, for journeys of between 2 and 6 days
(C) 48 hours before the beginning of the travel package, for journeys of less than 2 days.
The travel agent/company may also cancel the travel package if, due to unavoidable and exceptional circumstances, its success is prevented, and the traveler is informed without undue delay of the cancellation. The traveler does not have the right to compensation if the cancellation occurs because of circumstances related to subsections 1 or 2.
When the travel package is canceled according to section 20, subsection 2, 21, or 22, or if the organizer cancels the travel package pursuant to section 23, the organizer shall refund all sums charged for the ride. The cancellation charge can be deducted in connection with cancellations, according to article 21. Refunds shall be paid to the traveler in all cases without unreasonable delay and no later than 14 days after the termination of the travel contract for the kit. This is done by Momondo, which helps you to find hotels and travels.
Although in other European countries, Flight Cancellations Regulation 261/2004 on Air Passenger Rights specifies that the traveler should be entitled to a refund or re-routing to their destination in the case of the airline canceling. Some airlines provided vouchers that would allow passengers to fly in the future, and some airlines eliminated the online refund facility to force passengers to accept vouchers.
Passengers can accept the vouchers, but there is no legal requirement to do so. If you would instead earn a refund, you do not have to take the voucher, and then you can insist on a refund.
However, it could be some time before these can be resolved in the present exceptional circumstances and policymakers are urging customers to negotiate with businesses to achieve a mutually beneficial settlement.
These are following right for the passenger whose flight has been canceled:
- The earliest possible path to the same destination using comparable transport
- Routing later and at your convenience to the same goal using similar transport
- A refund (payable within 7 days) of the full ticket price for any unused tickets for parts of the trip not completed. And any tickets used (if the flight has no longer served any purpose due to your original travel plans) and a flight back to your unique point of departure (if applicable).